Privacy Policy – Owlet Nordic

Last Reviewed: May 2024

Please read this Privacy Policy carefully. This Privacy Policy applies only to Owlet Baby Care, Inc. and to its Websites that post a link to this Privacy Policy (however accessed and/or used, whether via personal computers, mobile devices or otherwise, the “Websites”) and other interactive features that are accessible or downloadable through those Websites, our products or services (including our Dream App, cameras, and baby socks, collectively the “Products”), and other digital offerings provided via our Websites and mobile applications (collectively, the “Services”).

This Privacy Policy explains what information we collect through the Services, how we collect the information, how we use the information we collect, with whom we may share the information we collect, the choices you may have with respect to that information, and what you should do if you have any questions or comments.

If you do not want your personal information collected or used in the manner described in this Privacy Policy, please do not submit it to us or otherwise interact with us or the Services. By using our Services or otherwise interact with us, unless you are in the European Economic Area, United Kingdom, or Switzerland (collectively referred to as the “EU”) in which case you are acknowledging that you have been provided this Privacy Policy. We may change, modify, add or delete portions of this Privacy Policy at any time. We encourage you to visit this Privacy Policy frequently to ensure you are aware of how it applies to you.

TABLE OF CONTENTS

  1. Who We Are
  2. What Type of Information is Collected
  3. The Legal Grounds and Purposes for Processing Your Personal Information and How We Use It
  4. Disclosure of Information to Third Parties
  5. Third-Party Ad Serving and Traffic Analysis and Measurement Services.
  6. Security for Personally Identifiable Information
  7. Updating/Correcting Your Personal Information and Contacting Us
  8. The Websites Are General Audience Websites
  9. Consent to Transfer
  10. Your Rights in Relation to Your Personal Information
  11. Third Party Content and Links to Other Websites
  12. Social Media Sites and tracking
  13. Text Message
  14. Changes to This Privacy Policy
  15. Owlet Account Deletion
  16. Nevada Privacy Rights
  17. Privacy Notice for California Residents

1. Who We Are

Owlet Baby Care, Inc. is the controller and responsible for your personal information (collectively referred to as “Owlet”, “we”, “us” or “our” in this Privacy Policy). We have appointed a data privacy manager who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

Contact Details

If you have any questions about this Privacy Policy or our privacy practices, please contact our data privacy manager in the following ways:

Owlet Baby Care, Inc.

Email address: privacy@owletcare.com

Postal address: 3300 N. Ashton Boulevard, Suite 300, Lehi, UT 84043

If you are in the EU, you have the right to make a complaint at any time to your data protection authority responsible for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the data protection authority, so please contact us in the first instance.

2. What Type of Information is Collected?

Information You Provide Us:

You may provide information to us through our Services, which may include:

Information Collected from You Automatically

We may collect personal information automatically when you use our Website or Services as follows:

If you do not want to allow information to be collected through the use of cookies, you can generally opt-out of providing this information by setting your browser to reject cookies. These controls vary by browser, and manufacturers may change both the settings they make available and how they work at any time. As of the Effective Date of this Policy, you may find additional information about the controls offered by popular browsers at the links below:

The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, https://youradchoices.ca/choices/, and www.aboutads.info/choices/. To separately make choices for mobile apps on a mobile device, you can download DAA’s AppChoices application from your device’s app store. Alternatively, for some devices you may use your device’s platform controls in your settings to exercise choice. You can also opt-out directly with some providers. For example, visit Google, Facebook, Hotjar, Hubspot, Linkedin, Union and Wyng for more information on their cookie policies and how to manage your rights with respect to their services. Please be aware that some features of the Websites may not function properly if you have disabled the use of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.

Information Collected from Third Parties or Publicly Available Sources

We may receive personal information about you from various third parties and public sources as set out below:

Technical Data from the following parties:

Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Shopify and Paypal based in the United States and the European Union.

3. The Legal Grounds and Purposes for Processing Your Personal Information and How We Use It

We have set out below, in a table format, a description of the ways we plan to use your personal information, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To register you as a new customer, manage your account or authorize or decline a new account request

(a) Identity

(b) Contact

Performance of a contract with you

To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

(c) Provide financing options

(d) Communicate with you on orders

(e) Provide access to certain functionalities and features of our Services, including to monitor heart rate, sleeping patterns, heart rate, spO2, movement, noise, video stream, room temperature, room humidity development tracking for your baby

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(c) Contact you regarding comments, questions, or requests that you may have

(d) Comply with and monitor compliance with our Terms of Use and other applicable agreements and policies

(e) Send you newsletters, emails and other non-transactional communications you have consented to receive

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

(d) Consent, where applicable

To enable you to partake in a sweepstake, contest or promotion or complete a survey

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Identity

(b) Contact

(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of business restructuring)

(b) Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

To use data analytics to improve our Website, products/services, marketing, customer relationships and experiences

(a) Technical

(b) Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

To make suggestions and recommendations to you about goods or services that may be of interest to you, including by interacting with you on other websites that are designed to enhance interpersonal, business to consumer and consumer to consumer interactions such as Facebook®, Twitter®, Google®, YouTube®, Pinterest® and other similar sites (in this policy, "Social Media Site(s)")

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

(f) Marketing and Communications

Necessary for our legitimate interests (to develop our products/services and grow our business)

Generally, we do not rely on consent as a legal basis for processing your personal information although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.


4. Disclosure of Information to Third Parties.

We may disclose the information we collect about you to third parties as described below:

Legal Protections and Law Enforcement: We may disclose your information, including personally identifiable information, by compulsion of law, in response to a court or administrative order, regulation, search warrant, subpoena, discovery request or other valid law enforcement measure, to comply with a legal obligation, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing the Services and applicable laws, or to protect the legal rights, interests, or safety of the Websites, our users or others. We may also use Device Identifiers to identify users, and may do so in cooperation with copyright owners, internet service providers, wireless service providers, or law enforcement agencies in our discretion. Such disclosures may be carried out without notice to you.

Third Parties Providing Services on Our Behalf: We employ third parties to perform functions on our behalf. Examples include the companies hosting or operating the Services, processing and/or fulfilling orders for products, sending e-mail and/or other communications, maintaining customer and user information and databases, and credit card payment processing. These third parties may have access to your personal information in connection with performing such functions.

Sweepstakes, Contests and Promotions: We may offer sweepstakes, contests and other promotions through the Websites that may require registration. If you choose to enter a sweepstakes, contest or other promotion, your personal information may be disclosed to third parties in connection with the administration of such promotion, including, without limitation, in connection with winner selection, prize fulfilment, and as required by law, such as on a winners list. Also, by entering a promotion, you are agreeing to the official rules that govern that promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the promotion to use your name, voice and/or likeness in advertising or marketing associated with the promotion.

Business Transfers: We may share the information collected through the Services with and among our affiliates and divisions. If we transfer any of our business, either by selling our assets, merging, consolidating, divestiture, restructuring, reorganizing, dissolution, or by other means such as by a stock sale or other sales or transaction in which we effectively transfers all or a portion of our business, or other corporate change (including, without limitation, during the course of any due diligence process), we reserve the right to disclose and transfer our assets, including, without limitation, the Services, all information you have provided or we have otherwise collected, and its customer and sales files.

EEOC: In conjunction with laws and regulations enforced by the Equal Employment Opportunity Commission ("EEOC"), the Office of Federal Contract Compliance Programs ("OFCCP") and similar state and local regulatory agencies, we may ask you to provide us with self-identifying information, such as gender and ethnicity. Providing such self-identifying information is voluntary, but if you do provide us with such information, we may submit that information to the EEOC, the OFCCP, and similar state and local regulatory agencies for business-related purposes, including, but not limited to responding to information requests, fulfilling regulatory reporting requirements and defending against employment-related complaints.

Aggregate Information: We may also provide third parties aggregate information, such as aggregate information regarding users of the Services, aggregate demographic information, and aggregated or anonymized information collected from the Services without restriction. For example, third parties may have access to information regarding the number of unique page requests, unique users of our Websites, and aggregate information on the types of activities users conducted while on our Websites.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


5. Third-Party Ad Serving and Traffic Analysis and Measurement Services.

The Websites may use third party network advertisers to serve advertisements on the Websites and may use a traffic measurement service to analyze traffic on the Websites. Network advertisers are third parties that display advertisements on the Websites, which may be based on your visits to the Websites and your online activities over time and across different websites and other online services. Third-party ad serving enables network advertisers to provide you with advertisements for products and services in which you might be interested. The Websites’ third-party ad network providers, the advertisers, and/or traffic measurement services may themselves set and access their own cookies on your computer, alone or in conjunction with web beacons or other tracking technologies, if you choose to have cookies enabled in your browser. These cookies are set to, among other things, help deliver advertisements to you that you might be interested in, to prevent you from seeing the same advertisements too many times, and to conduct research regarding the usefulness of certain advertisements to you. Note that any images (or any other parts of a web page) served by third parties in association with cookies may serve as web beacons, which enable third parties to carry out the previously described activities. These types of cookies and web beacons are governed by each third party's specific privacy policy, not this one. We do not control these third parties' tracking technologies or how they may be used. Also, you may wish to visit http://optout.networkadvertising.org/, which provides information regarding the "opt-out" procedures of certain third-party ad servers.


6. Security for Personally Identifiable Information.

We use reasonable efforts to protect and secure your personal information against unauthorized access or accidental loss. Although we do our best to protect your personal information, please remember that the security measures taken are not fool proof; no Website can guarantee that personally identifiable information will be protected in all situations. Therefore, we can only state that we will make a reasonable effort to protect from unauthorized access the information that you provide, including, but not limited to, through the use of firewalls and various access controls. All information you transmit to us via the Websites is at your own risk. We encourage you to use caution when using the Internet. This includes not sharing your passwords.


7. Updating/Correcting Your Personal Information and Contacting Us.

The Websites may contain web pages through which you can change your preferences or update the personal information you have provided to us through the Websites. If you register to receive e-mail or other electronic communications from one of our divisions, you may unsubscribe by following the instructions provided to you in the applicable communication. You can contact us in order to: (i) update or correct the personally identifiable information that we store about you; or (ii) direct us to render inactive on our systems all personally identifiable information that refers or relates to you. Please note that if you request us to render inactive personally identifiable information that you provided, we may still use aggregate non-personal information and some personally identifiable information that you provided may continue to reside on backup tapes and other non-active systems used for data restoration purposes. We will not manually delete personally identifiable information that you provided from such backup media. If we reasonably determine that we owe a legal obligation to retain your information despite your request, we will retain your information, but only so far and to the extent that we reasonably determine that we are required to do so to comply with law. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


8. The Websites Are General Audience Websites.

The Websites are general audience Websites and not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Websites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@owletcare.com.


9. Consent to Transfer.

In the course of interacting with you through our Services, we will transfer your personal information outside of the EU, principally to offices and servers in the United States; this means that your personal information will not have the automatic protection of EU data protection laws (including the GDPR). In these circumstances, in order to ensure that your personal data continues to have adequate protection when it is transferred out of the EEA, your personal data will only be transferred on one of the following bases:

You can obtain more details of the protection given to your personal data when it is transferred outside the EU by contacting us using the details set out below.


10. Your Rights in Relation to Your Personal Information.

This section is for consumers located in the EU. For California residents or for residents of states with their own comprehensive data privacy or protection laws, please visit our Privacy Notice for California Residents, available below.

Under the GDPR, you have the following rights in relation to our processing of your personal data. Please note that these rights are not absolute, and we may be entitled to refuse requests where exceptions apply:

Note: If you have given your consent and you wish to withdraw it, please contact us using the contact details set out below. Please note that where our processing of your personal data relies on your consent and where you then withdraw that consent, we may not be able to provide all or some aspects of our Services to you and/or it may affect the provision of those Services.


11. Third Party Content and Links to Other Websites.

When you are on the Websites, you may be directed to other websites that are operated and controlled by third parties that are beyond our control. This Privacy Policy does not apply to the privacy practices of these third-party websites. These other websites may send their own cookies to you, may operate scripts, may independently collect data or solicit personal information and may or may not have their own published privacy policies. If you visit a website that is linked from our Websites, you should consult that website’s privacy policy before providing any personal information.


12. Social Media Sites and tracking.

We may make use of Social Media Sites to communicate with you, to provide you information, and to receive information from you. In some cases, this information exchange may be automated. For example, when you "Like" us on Facebook®, Facebook® may automatically make changes to our Facebook® site, include parts of your profile in our timeline, and may notify your friends that you have liked us. We do not control how Facebook®, or any other Social Media Site, uses your information, and your privacy is determined by those sites (for help with respect to opting out, see https://www.facebook.com/settings/?tab=privacy or http://www.aboutads.info/choices/). Some Social Media Sites may use "tracking" technology—they may be able to know that you have visited us, and they remain active even after you leave our Websites. To separately make choices for mobile apps on a mobile device, you can download DAA’s AppChoices application from your device’s app store.


13. Text Message.

You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more.

Our Website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder text messages. To the extent you voluntarily opt to have Text notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages. Text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the text message services.

To the extent you voluntarily opt to have text notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number and when you read a text message. You may opt out of receiving text messages at any time by texting STOP to our text messages.


14. Changes to This Privacy Policy.

We may change this Privacy Policy at any time by posting revisions to our Websites and applications. Please check the Websites periodically for updates. We will notify you of any material changes to our Privacy Policy. The date the privacy policy was last revised is identified at the top of the page.


15. Owlet Account Deletion.

If you use an Owlet mobile application, you may delete your account using one of two methods: (1) you may click the “Delete Account” button within the Owlet mobile application; or (2) contact us at privacy@owletcare.com. Deleting your account will remove your User ID from Owlet’s account databases. You will no longer be able to access any data related to your account. If you wish to create a new account, you may do so with any email address, but any data associated with your previous account will be lost to you. Only you, or someone legally authorized to act on your behalf, may make a request to delete your account.


16. Nevada Privacy Rights.

Nevada law (SB 220) permits customers in Nevada to opt-out of the sale of certain kinds of personal information. As mentioned below, we do not sell your personal information to third parties. If you are a Nevada resident and have questions, please contact us at privacy@owletcare.com.


17. Privacy Notice for California Residents

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Policy above and applies to visitors, users, and others who reside in the State of California and other states with laws similar to the CCPA and (CPRA) (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act, as amended, (“CCPA”) and California Privacy Rights Act (“CPRA”) and other state privacy laws similar to the CCPA. Any terms defined in the CCPA and/or CPRA have the same meaning when used in this notice.

Information We Collect

As discussed in further detail in section 1 above, we collect personal information from consumers.

In particular, the chart below provides information on the categories of personal information collected from consumers, the categories of third parties we have disclosed the information to for business purposes and the purpose for the business disclosure, within the last twelve (12) months:

Category

Examples

Collected

Third Parties Disclosed

A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.

YES

Shopify

Paypal

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

YES

C. Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

YES

EEOC

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

YES

E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

NO

F. Internet or other similar network activity.

Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

YES

Tealium

Google Analytics

G. Geolocation data.

Physical location or movements.

YES

H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

YES

I. Professional or employment-related information.

Current or past job history or performance evaluations.

YES

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

YES

K. Inferences drawn from other personal information.

Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

YES

Google Analytics

L. Sensitive Personal Information

Personal information that reveals a consumer’s: social security, driver’s license, state identification card, or passport number; account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin; religious or philosophical beliefs; union membership; or genetic data; the contents of a consumer’s mail, email, and text messages unless the we are the intended recipient of the communication; the processing of biometric information for the purpose of uniquely identifying a consumer; personal information collected and analyzed concerning a consumer’s health, sex life, or sexual orientation.

NO

We do not share the personal information of anyone under 16 years of age for purposes of cross context behavioral advertising.

We obtain the categories of personal information listed above from the following categories of sources

    • Directly from you. For example, when you contact our customer service department (which may be recorded) or provide your information to us at a tradeshow or via social media.
    • Directly and indirectly from activity on our Websites. For example, from observing your actions on our Website or when you create an account on our Websites, order a product from our online store, or submit a question on our Contact Us
    • From third-parties that interact with us in connection with the services we perform. For example, from customer concern call centers or background check services or advertising vendors.

Use of Personal Information

We may use or disclose the personal information as described in Section 2 above.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing/Selling Personal Information

In the preceding twelve (12) months, we have not sold any personal information.

In the preceding twelve (12) months, we shared the following categories of personal information to the following categories of third parties: identifiers, California Customer Records personal information categories, and internet or other similar network activity to third-party analytics and advertisement service providers for the purpose of providing services, such as, analytics, marketing, and targeted behavioral advertising services. To opt out, you may contact us directly at privacy@owletcare.com.

Your Rights and Choices

The CCPA and CPRA provides certain consumers, including California residents, with specific rights regarding their personal information. This section describes your rights and explains how to exercise those rights.

Right to Know and Data Portability

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:

    • The categories of personal information we collected about you.
    • The categories of sources for the personal information we collected about you.
    • Our business or commercial purpose for collecting or selling that personal information.
    • The categories of third parties with whom we share that personal information.
    • The specific pieces of personal information we collected about you (also called a data portability request).
    • If we sold, shared, or disclosed your personal information for a business purpose, two separate lists disclosing:
      • Sales or sharing of information, identifying the personal information categories that each category of recipient purchased or received for targeted behavioral advertising; and
      • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies.

We will delete or deidentify personal information not subject to any exceptions from our records and will direct our service providers to take similar action.

Your Right to Correct

You have the right to request correction of any inaccurate personal information we may hold about you. In considering this request, we may take into the account the nature of the personal information and the processing purposes when determining whether or not to correct the information. We will use commercially reasonable efforts to correct inaccurate personal information once we receive the request.

Exercising Your Rights to Know, Delete, or Correct

To exercise your rights to know, delete, or correct described above, please submit a request by either:

Only you, or someone legally authorized to act on your behalf, may make a request to know, delete or correct related to your personal information.

You may also make a request to know, delete, or correct on behalf of your child. Please note that, as previously stated in our Privacy Policy above, we do not knowingly collect personal information from children under 13 from our Websites. If we learn we have collected or received personal information from a child under 13 from our Websites without verification of parental consent, we will delete that information.

You may only submit a request to know twice within a 12-month period. Your request to know, delete, or correct must:

    • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
      • If you are submitting the request yourself or jointly as a household, the information may include:
        • your name
        • email address
        • phone number
        • home address
      • If a representative is submitting the request on your behalf, the information may also include:
        • a valid power of attorney designating the representative
        • a document signed by you that grants the representative permission to make requests on your behalf
        • you providing the information mentioned above directly to us
      • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

For instructions on exercising your right to opt-out of the sharing of your personal information for cross-context behavioral advertising purposes, please contact privacy@owletcare.com.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

    • Deny you goods or services.
    • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
    • Provide you a different level or quality of goods or services.
    • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

Changes to Our Privacy Notice

We reserve the right to change our Privacy Policy at any time by posting revisions to our Websites and applications. Please check the Websites and applications periodically for updates. We will notify you of any material changes to our Privacy Policy as required by law. The date our Privacy Policy was last revised is identified at the top of the page. Your continued use of the Websites and our Services after we make changes is deemed to be acceptance of those changes.

Contact Information

If you have any questions or comments about this notice, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your consumer rights, please do not hesitate to contact us at:

Website: www.owletcare.com
Email: privacy@owletcare.com

Postal Address: Owlet Baby Care, Inc. 3300 N. Ashton Blvd., Suite 300, Lehi, UT 84043

If you need to access our Privacy Policy in an alternative format due to having a disability, please email us at the address provided above.

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